Phone Number: 423-802-7111

Warranty and Returns

Thanks for shopping at American Fish Attractor & Habitat, LLC.

If you are not entirely satisfied with your purchase, we're here to help.

Warranty

Your American FishTree products are warrantied for life against natural deterioration or faulty manufacturing quality.  To claim your warrant, please contact us to obtain a return authorization number, then return the product to American Fish Tree and pay for S&H to have the replacement product sent back to you.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.  We charge a 10% restocking fee that will be deducted from any refund amount. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Items Not Eligible

Items damaged by misuse or intentional modification are not eligible for return or warranty claims.

Contact Us

If you have any questions on how to return your item to us, contact us.

American Fish Attractor & Habitat, LLC.
http://www.americanfishtree.com
P.O. Box 4484 
Chattanooga, TN 37405 
USA

How To Return Your Item

Warranty and Returns must be shipped to:

American Fish Attractor & Habitat, LLC.
http://www.americanfishtree.com
8448-D Gulf View Drive
Soddy-Daisy, TN 37379 
USA