Thanks for shopping at American Fish Attractor & Habitat, LLC.
If you are not entirely satisfied with your purchase, we're here to help.
Your American Fish Tree products are warrantied for life against natural deteriation or faulty manufacturing quality. To claim your warrant, please contact us to obtain a returan authorization number,then return the product to American Fish Tree and pay for S&H to have the replacement product sent back to you.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. We charge a 10% restocking fee that will be deducted from any refund amount. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Items Not Eligible
Items damanged by misuse or intentional modification are not eligible for return or warranty claims.
If you have any questions on how to return your item to us, contact us.
American Fish Attractory & Habitat, LLC.
P.O. Box 4484
Chattanooga, TN 37405
How To Return Your Item
Warranty and Returns must be shipped to:
American Fish Attractor & Habitat, LLC.
8494-B Gulf View Drive
Soddy-Daisy, TN 37379